Support
We're here to help. Reach out any time — we typically respond within one business day.
Contact Support
Email us at support@callanswer.net for help with your account, billing, setup, or any other questions.
Frequently Asked Questions
How do I sign in to the CallAnswer app?
Download the CallAnswer app from the App Store and sign in with the email address and password you used when you created your account at callanswer.net. If you've forgotten your password, use the “Forgot password” link on the sign-in screen.
How does CallAnswer answer my calls?
When a caller contacts your CallAnswer number, our AI engages them via SMS, qualifies their request, and books appointments — 24/7, automatically. You see every lead and conversation in the app dashboard in real time.
How do I update my business information?
Sign in to your account and go to Settings. You can update your business name, services, hours, and notification preferences at any time.
How do I cancel my subscription?
You can cancel any time from the Settings screen in the app, or by emailing support@callanswer.net. Cancellations take effect at the end of the current billing period.
How do callers opt out of messages?
Any caller can reply STOP at any time to stop receiving messages from a CallAnswer-powered number. They can reply HELP for assistance. All opt-outs are honored immediately and permanently.
What if I have a billing question?
Email us at support@callanswer.net with your account email address and we'll look into it right away.
Privacy & Legal
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